Frequently Asked Questions

What is The Mindset?
Mindset is the largest therapy platform in Egypt. We change the way people approach their mental health and help them tackle life’s challenges by providing accessible and affordable care. With Mindset, you can message a professional therapist anytime, anywhere.
Who will be helping me?
After you sign up, we will match you to an available therapist who fits your objectives, preferences, and the type of issues you are dealing with. Different therapists have different approaches and areas of focus, so it’s important to find the right person who can achieve the best results for you. We have found that we are able to provide a successful match most of the time; however, if you start the process and you feel your therapist isn’t a good fit for you, you may elect to be matched to a different therapist.
How are the therapists verified?

Our team ensures that every provider we bring to the platform is fully licensed and in good standing. Providers who apply are required to provide proper licensure documentation and proof of identity. We then cross-check their licensure information with their respective state licensing board.

How will I communicate with my therapist ?

You can get therapy in four ways:

  • Exchanging messages with your therapist
  • Chatting live with your therapist
  • Speaking over the phone with your therapist
  • Video conferencing with your therapist

You can use different ways at different times as you wish, based on your needs, availability, and convenience.

How long can I use Mindset ?

This depends on your needs and varies a lot from one person to another. Some people feel they get most of the value after just a few weeks, while others prefer to stick to the program for an extended period of time. This is completely up to you.

What is the role of Mindsetcliniceg.com?

Our mission is to build, maintain, and support a platform that lets users and therapists communicate effectively, and to facilitate this channel so they can get the most out of their interaction.

Ask Your Question

Info@mindsetcliniceg.com

Call Us

0122 310 2133